Driver behaviour report

About this report

Passenger safety and respectful, professional driver conduct matter to us. Use this page to report any concern about a driver's behaviour, vehicle condition, route, or how a trip was handled, whether the trip was completed, cancelled, or did not arrive.

Examples of what you can report include unsafe or aggressive driving, rude or inappropriate conduct, overcharging or fare disputes, a vehicle that did not match the booking, or any safety incident during the trip.

How to report a concern

If you have a concern about driver conduct or safety on a recent trip, contact us at book@northernsilvertaxisydney.com.au or 1300046956. Include your booking reference, the trip date, and a short description so we can review it.